Privacy Policy — jili369 Casino

jili369 ("we," "us," "our," or "the Company") is committed to protecting the privacy and personal data of all users of the jili369 platform at jili369.one (the "Platform"). This Privacy Policy describes how jili369 collects, uses, stores, shares, and protects your personal information when you access or use our services.

This policy is drafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). It also reflects jili369's obligations under PAGCOR's data governance requirements for licensed online gaming operators.

Please read this Privacy Policy carefully. If you do not agree with any part of this policy, you should not register an account or use the jili369 Platform. For questions about this policy, please refer to Section 15 (Contact & Data Protection Officer).

For the purposes of the Philippine Data Privacy Act of 2012, jili369 is the Personal Information Controller (PIC) in respect of the personal data collected through the Platform. As PIC, jili369 determines the purposes and means of processing your personal data.

jili369 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. Contact details for the DPO are provided in Section 15.

jili369 collects the following categories of personal data from players and Platform visitors:

jili369 does not collect sensitive personal information (as defined under the DPA) unless strictly required for identity verification or legal compliance purposes, and only with your explicit consent where required.

jili369 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies.
• Third-party sources: Identity verification providers, payment processors (e.g., GCash, Maya, BPI), and fraud prevention services may share data with jili369 as part of their service delivery.
• Publicly available sources: In limited circumstances, jili369 may verify information against publicly available records for KYC or fraud prevention purposes.

jili369 uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your jili369 account, including verifying your identity and age (21+).
• Service delivery: To process deposits and withdrawals, provide access to games, and deliver the full range of jili369 services.
• Legal and regulatory compliance: To comply with PAGCOR licensing requirements, anti-money laundering (AML) obligations, and the Philippine Data Privacy Act of 2012.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, cheating, money laundering, and other prohibited conduct.
• Responsible gaming: To monitor gaming activity, enforce deposit and loss limits, and identify players who may be at risk of problem gambling.
• Customer support: To respond to your inquiries, resolve disputes, and improve our support services.
• Marketing communications: To send you promotional offers, bonuses, and updates about jili369 — only where you have provided consent or where permitted by law. You may opt out at any time.
• Platform improvement: To analyze usage patterns, conduct research, and improve the functionality and user experience of the jili369 Platform.

jili369 will not use your personal data for any purpose incompatible with those listed above without first obtaining your consent or as otherwise permitted by applicable law.

Under the Philippine Data Privacy Act of 2012, jili369 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your jili369 account and deliver our services.
• Legal obligation: Processing required to comply with PAGCOR regulations, AML laws, tax obligations, and other applicable Philippine legal requirements.
• Legitimate interests: Processing necessary for jili369's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Where jili369 relies on your consent as the legal basis for processing (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

jili369 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment processors: GCash, Maya, BPI, BDO, Metrobank, UnionBank, and other Philippine payment providers, solely to process your financial transactions.
• Identity verification providers: Third-party KYC and AML compliance service providers engaged to verify your identity and comply with regulatory requirements.
• Game providers: JILI Games and other certified game providers may receive limited technical data necessary to deliver game services.
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine government authorities, where required by law or regulatory direction.
• IT and security service providers: Cloud hosting, cybersecurity, and platform infrastructure providers engaged by jili369 under strict data processing agreements.
• Professional advisers: Lawyers, auditors, and accountants engaged by jili369, subject to professional confidentiality obligations.

jili369 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.

The types of cookies used by jili369 include:

• Strictly necessary cookies: Essential for the Platform to function. These cannot be disabled without affecting core functionality such as login sessions and security.
• Performance cookies: Collect anonymized data about how players use the Platform to help us improve performance and identify technical issues.
• Functional cookies: Remember your preferences (e.g., language, display settings) to provide a more personalized experience.
• Analytics cookies: Help jili369 understand aggregate usage patterns and improve the Platform over time.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the jili369 Platform. jili369 does not use cookies to serve third-party advertising.

jili369 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jili369 Platform
• Encryption of sensitive data at rest, including financial and identity information
• Role-based access controls limiting employee access to personal data on a need-to-know basis
• Regular security audits, vulnerability assessments, and penetration testing
• Multi-factor authentication for administrative access to systems containing personal data
• Incident response procedures for detecting, reporting, and managing personal data breaches

jili369 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. Specific retention periods include:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years after account closure, as required by PAGCOR AML regulations.
• Financial transaction records: Retained for a minimum of five (5) years in compliance with the Anti-Money Laundering Act of 2001 (as amended) and PAGCOR requirements.
• Gaming activity records: Retained for a minimum of three (3) years for regulatory audit and dispute resolution purposes.
• Customer support communications: Retained for two (2) years from the date of the last interaction.
• Marketing consent records: Retained for the duration of your consent and for one (1) year thereafter as evidence of consent.

Upon expiry of the applicable retention period, jili369 will securely delete or anonymize your personal data in accordance with NPC guidelines.

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jili369:

• Right to be informed: The right to know whether jili369 holds personal data about you and how it is being processed.
• Right of access: The right to obtain a copy of your personal data held by jili369.
• Right to rectification: The right to have inaccurate or incomplete personal data corrected.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to jili369's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact jili369's Data Protection Officer using the details in Section 15. jili369 will respond to all verified data subject requests within fifteen (15) business days, as required by the DPA.

If jili369 discovers or is notified that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data, and report the matter to the relevant authorities where required by law.

If you are a parent or guardian and believe that your child under 21 has provided personal data to jili369, please contact our Data Protection Officer immediately using the details in Section 15.

The jili369 Platform may contain links to third-party websites or services (for example, payment provider portals). This Privacy Policy applies solely to the jili369 Platform. jili369 is not responsible for the privacy practices of any third-party websites and encourages you to review the privacy policies of any third-party sites you visit.

jili369 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. Where changes are material, jili369 will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of the jili369 Platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you must cease using the Platform and may request account closure in accordance with our Terms & Conditions.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jili369, please contact our Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 through the jili369 Platform — select "Privacy & Data" from the support menu
• Response Time: jili369 aims to acknowledge all privacy inquiries within two (2) business days and resolve them within fifteen (15) business days

If you are not satisfied with jili369's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) through its official channels.